The client

With over 18 years of experience and 5.5 million prescription items dispensed, Pharmacy2U is the UK’s largest contracted NHS pharmacy. Since 1999, Pharmacy2U has worked with the NHS to develop its electronic repeat prescriptions service. Obtaining a prescription from Pharmacy2U is seen as more convenient than traditional methods by 96% of its patients.

Regulated by the General Pharmaceutical Council, Pharmacy2U is independent and founded and run by UK pharmacists. They continuously innovate to help patients take the hassle out of managing their repeat prescriptions.’s £40m merger with created a clear, digital-only leader in the UK online pharmacy sector. Pharmacy2u are a real digital disrupter in the healthcare sector. Patients can order their repeat prescription medications through their website, app or by phone and Pharmacy2U takes care of the rest.

Its convenient online and home delivery NHS Repeat Prescription Service is used by tens of thousands of patients.

The relationship

Pharmacy2U are currently undergoing major expansion and as a result instructed ESA Group on multiple, niche roles within marketing and tech that required talented candidates quickly. Since the business is the largest in its sector, naturally the candidate pool was not filled with rich applicants with relevant experience.

Nevertheless, ESA Group have successfully placed a number of candidates to Pharmacy2U & ChemistDirect over the last two years. These roles have included: Brand Merchandiser, UX Manager, Product Marketing Manager, Head of Ecommerce and Web Developer.

On each occasion, our specialist consultants provided a thorough face-to-face candidate screening service, and submitted a refined shortlist of candidates to Pharmacy2U for the hiring managers to review. Interviews were arranged following an in-depth client briefing.

The result

ESA Group consultants completed the final selection process by making the offer to the successful candidates and provided thorough feedback to all who interviewed.

The testimonial

“Dan & his team are a pleasure to work with. Very quick to respond to a brief while presenting quality candidates aligned with the company’s culture. I have worked with many agencies in the past and ESA are definitely in a league of their own. I would recommend them without hesitation.”

– Maya Moufarek, Chief Marketing Officer, Pharmacy2U & ChemistDirect

To find out how we can help you find the best talent in the industry, please contact us to arrange a no-obligation consultation.